Although you can checkout as a guest and still have a seamless shopping experience, creating an account through the link below allows
you to easily view your order history in the future. Here's how to checkout as
a guest:

1. Find your desired product: Search for it using the bar at the top of the homepage, or browse by brand or category.
2. Select your choice: Once you find the product, choose the flavour and size you want and add it to your cart.
3. Review and checkout: Go to the cart page, review your order details, and proceed to checkout.
4. Guest checkout: Fill in your complete shipping information, choose your preferred shipping method and payment method, provide any necessary details, and finally click "place order."

Let us know, we are here to help. You can contact us, and we will make sure you are satisfied.

Currently we are a lean orginazation working via e-environment but based
on love we are receiving from our customers, we are planning to open at your
favourite location soon.

No. You can place the order of as much value as you want but we
recommend for bigger quantities you may contact our Wholesale Team at wholesale@aktion.ae

You can subscribe to our newsletter by adding your email to the subcription
pop-up box at the bottom, also you can follow us on our social media pages
mentioned below to see our latest promotions and offers:

• Facebook: aktion.ae
• Instagram: aktion.ae
• Twitter: @aktion.ae
• Tiktok: aktion.ae

We announce once a coupon code is available on our social media pages and our newsletter so you may follow up on it.

Unfortunately, no we cannot modify any order after being placed. However, you may contact us to cancel your order so you can place a new one.

We offer a wide range of supplements, including vitamins, minerals, herbal
supplements, protein powders, pre-workout supplements, and specialty health
products and many more. Please browse thru www.aktion.ae to chose your favorite supplements.

Yes, all our supplements are sourced from reputable manufacturers and undergo
rigorous third-party testing to ensure their safety, purity, and potency.

Yes, we have a selection of vegan and vegetarian supplements. You can find these products by using the filters on our website.

The expiry date of the items appears on the item page directly (Called as best before) and you will be able to view the expiry date of any product by adding it to the cart as well.

Manufacturers use organic glue to attach the white sealing to the tub; the organic glue itself is not as strong as normal glue. Therefore, it might easily be detached. We guarantee that the product you receive is new, has not been opened before, and is safe for consumption.

It depends on the type of item, but if the item contained the scoop from the manufacturer company, the serving scoop shall be included, so it may settle to the bottom of the tub during shipping. Kindly search deeper inside the powder. In case it is still missing, please contact us to assist you.

We guarantee a minimum of 1 month until expiration for all products. Noting that we guarantee you that a high quality
of our product.

All of our products are free from any haram animal ingredients and alcohol, approved by the UAE's Food and Drug Authority as well.

Simply browse our website, add the desired products to your
cart, and proceed to checkout. Follow the prompts to complete your purchase.

We accept major credit cards, PayPal, Apple Pay, and other
secure payment options.

Yes, we use secure encryption technology to protect your payment information. Your privacy and security are our top priorities.

Yes for sale items, as we've already provided significant discounts on your favorite products, we're unable to cover delivery costs. Hence, delivery charges will be added to your total order in the end regardless of reaching free delivery threshold.

Yes, we offer international shipping to many countries. Shipping rates and delivery
times vary depending on the destination.

Orders are typically processed within 1-2 business days. Delivery times depend on your location and the shipping method selected at checkout.

You are always welcome to send us a message to track your order status.

We deal with different couriers to deliver your orders swiftly and in excellent condition. You may contact us through one of our channels for better
assistance.

The delivery process takes up to 2 business days. While it may take 2-4 business days for remote areas.

We accept Credit Cards/Debit Cards (Visa, MasterCard, and American Express. Also, we offer Cash on Delivery (COD) as a payment option for 10 AED additional fees only.

When you contact your card issuer, they might be able to clarify any extra charges, such as service fees, that your bank may add according to their policies. Aktion.ae only deducts the price of your order from your account.

We do offer 2 days return policy on unopened and unused products. If you are not satisfied with your purchase, please contact our customer service team to initiate a return. Please note that the return delivery will be charged on customer account.

To return a product, please contact our customer service team with your order number and reason for return. We will provide you with a return authorization and instructions on how to send the item back. For returned product, customer will have bear the cost of delivery.

Once we receive and inspect the returned product, we will process your refund. This typically takes 5-7 business days. The refund will be issued to the original
payment method.

We provide detailed product descriptions and ingredient lists on our website. If you need further assistance, our customer service team is available to help you choose the right supplement based on your needs.

Product ingredient lists include allergen information. Please check the product page for details. If you have specific concerns, contact our your physician before starting any supplement regiment.

If you have a medical condition or are taking medication, we recommend consulting with your healthcare provider before starting any new supplement regimen.

You can reach our customer service team via email at support@aktion.ae
, whatsapp or live chat on our website. Visit our Contact Us page for more
details.

Our customer service team is available Monday through Friday, 9 AM to 6 PM. You can send WhatsApp on the displayed number or send email at support@aktion.ae. We strive to respond to all inquiries within 24 hours.

"We understand how frustrating it can be to find out an item is unavailable after placing an order. To guarantee fresh products and smooth operations, we prioritize a quick inventory turnover due to our wholesale business. If, on rare occasions, the specific product you ordered is out of stock, we sincerely apologize for the inconvenience. Our team will promptly suggest alternatives available on our website to help you find the perfect fit. Additionally, we'll keep you informed the moment your desired product is back in stock by using the contact information you
provided."